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Step by Step Guide on How to Return a Book on Audible

For newcomers to this exciting realm, the uncertainty of investing in a book based solely on a brief clip can be daunting. What if the narrator's style doesn't resonate with you, or the plot turns unexpectedly?

Thankfully, with Audible, you can return unwanted audiobooks and receive a refund using the same payment method you used for the purchase. As an active member, you can exchange it for a new audiobook, ensuring you find the perfect fit for your tastes.

In this blog post, we will walk you through returning a book on audible, empowering you to curate your audiobook collection with confidence and ease.

how to return audible book

Let's dive in and unlock the secrets to hassle-free audiobook returns!

Part 1. What You Need to Know Before Returning Audible Books

As an Audible Premium Plus member, the Audible return policy offers a fantastic service, allowing you to explore audiobooks without fearing losing credits or money if a book doesn't meet your expectations. This policy is excellent and quite liberal, making it a valuable tool for audiobook enthusiasts. Here are some important points to keep in mind:

  • Active Audible Premium Plus Membership: To be eligible for returns, you must maintain an active Audible Premium Plus membership.
  • 365-Day Return Window: You have up to 365 days from the purchase date to return an audiobook, giving you ample time to evaluate your choice.
  • Responsible Use: While the return policy is generous, Audible may limit returns if they suspect misuse of the privileges. It's designed to let you confidently explore new audiobooks, not exploit the system.
  • Refund Method: The refund will be processed using the same payment method you used for the initial purchase. For instance, if you bought the audiobook using Audible credits, you'll receive the credits upon return.
  • Return Policy Usage: It's important to remember that the return policy is not meant for listening to multiple books on a single credit. Its purpose is to encourage you to explore audiobooks or narrators outside your comfort zone.
  • Responsible Audiobook Listening: You can return an audiobook even after listening. Audible aims to ensure you have a satisfying experience with every selection.
  • Be Mindful of Abuses: Abusing the return policy, such as frequently returning audiobooks to reuse credits, may lead to account suspension.

By adhering to these guidelines, you can fully enjoy the benefits of Audible's return policy while maintaining a respectful and positive relationship with the platform.

Part 2. How to Return a Book on Audible

Returning an Audible book is straightforward, whether using a desktop or mobile website. This section guides you through each step to ensure a hassle-free return.

1. How to Return an Audible Book using Desktop Website

Follow these steps to return books using Audible on a desktop or laptop.
  • 1.Log in to the Audible website using your credentials.
  • 2.Hover your cursor over your name in the upper-right corner to access the dropdown menu.
  • 3.From the dropdown menu, select "Account Details."
  • 4.On the "Account Details" page, find and click on "Purchase History" from the list on the left.

    audible purchase history
  • 5.Locate the book you want to return and click on "Return Title”.

    return a book on audible
  • 6.A prompt will appear, asking you to select a reason for the return. Choose the appropriate reason from the provided options.
  • 7.To complete the return, click on "Return" again.

    return a book on audible

2. How to Return an Audible Book Using the Mobile Website

The Audible mobile app is similar to that of most online services today. However, you cannot return audiobooks through the Audible app. You must use your mobile browser to access Audible.com to return Audible books.

Here's how to return a book on Audible mobile:
  • 1. Ensure you're logged in to the Audible mobile website.
  • 2. Tap the menu icon in the upper-left corner, represented by three horizontal lines.
  • 3. Tap on "My Account."

    audible account on mobile
  • 4. Look for and tap on "Purchase History."
  • 5. Select one of your purchased books from the list.
  • 6. To initiate the return process, tap on "Return."
  • 7. You will find a return option for each eligible book. If a book has already been returned, it will show a 'Returned' status.
  • 8. Choose a reason for the return from the provided options.
  • 9. Tap "Return" to finalize the transaction.

    how to return a book on audible mobile

Part 3. FAQs about Audible Return

Q1. Why can't I return a book on Audible?

A1. As active Audible Premium Plus members, users can return titles purchased with credits within 365 days of purchase. The policy is carefully designed to ensure fairness and benefit for all members, and as such, Audible actively monitors returns for potential misuse.

While there isn't a rigid limit on the number of returns, Audible may apply restrictions if abuse is detected, including excessive returns, frequent returns after prolonged listening, or multiple returns made at once. The primary aim is to maintain a positive experience for every platform member.

Q2. Can you return an Audible book after Canceling?

A2. Unfortunately, once you cancel your Audible membership or fail to maintain it in good standing, you are no longer eligible to make returns. Maintaining an active membership is essential to enjoy the benefits of our return policy.

Q3. How many Audible books can you return?

A3. Audible's policy on returning books allows for exchanges and refunds, but no specific number is mentioned. The company reserves the right to limit exchanges if they deem the benefit is being overused or abused.

This flexibility ensures a fair and balanced approach for all members. Maintaining an active membership in good standing is crucial to remain eligible for this program. While Audible may adjust the terms of the program, rest assured they are committed to providing a seamless and enjoyable audiobook experience for all participants.

Part 4. Tips: How to Keep Your Audible Audiobooks after Returning?

Have you ever encountered the frustrating situation where you return an Audible audiobook only to realize you can no longer access it afterward? It's a common issue many Audible users face and can be inconvenient. However, we have a reliable solution to help you keep your Audible audiobooks even after returning them – using HitPaw Video Converter as an Audible to MP3 converter.

HitPaw Video Converter is a powerful and versatile tool with an Audible Converter feature, enabling you to effortlessly convert AAX/AA files to MP3 or M4B format. With this feature, you can preserve your favorite audiobooks for future listening, even after returning them to Audible.

Main Feature:

  • Convert Audible AA, AAX to MP3 or M4B without DRM protection
  • Play Audible audiobooks on any device or media player
  • Split Audible audiobook by chapters after converting to M4B
  • 120x faster conversion speed

The Steps to Convert Audible AAX to MP3 For Offline Listening on Any Device

  • Step 1:After installing HitPaw Video Converter, launch the software and select Audible Converter from the Toolbox. The Audible Converter interface will appear, ready to assist you in the conversion process.

    hitpaw audible converter feature
  • Step 2:Before adding AAX files, ensure you have downloaded the audiobooks you want to keep from Audible to your computer. Once downloaded, click "Add Files" in HitPaw Video Converter and select the AAX files you wish to convert. You can also edit the Audible file names or remove unwanted files from the list.

     add audible file
  • Step 3:HitPaw Video Converter can convert AAX to MP3 or M4B format. If you prefer keeping the chapters in your audiobooks, choose the M4B format.

    convert aax to mp3
  • Step 4:After selecting the desired output format, hit the "Convert" button to begin the conversion process. Alternatively, if you have multiple files to convert, use the "Convert All" option to batch-process your audiobooks.

    converting audible to computer
  • Step 5:Once the conversion is completed, you can easily access the converted files in the "Converted" tab of HitPaw Video Converter. These files are now in a format you can keep indefinitely, ensuring you can access your favorite audiobooks whenever you desire.

    aax to mp3 converter

Following these simple steps, you can effectively retain your Audible audiobooks even after returning them.

The Bottom Line

You are now equipped with the knowledge to make the most of your Audible account and never have to settle for a book that doesn't meet your expectations. Returning a book on Audible is a simple and valuable skill allowing you to curate your collection perfectly.

Whether you're using a desktop, laptop, or mobile device, the steps provided in this guide make returning a book seamless and hassle-free. Embrace the freedom to explore new titles, sample different genres, and discover your next favorite audiobook without reservations.

Meanwhile, HitPaw Video Converter provides a seamless and reliable solution, allowing you to remove Audible DRM protection and enjoy your audiobook collection without limitations. Experience the convenience of keeping your favorite audiobooks with this professional yet user-friendly tool.

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