HitPaw Online FAQs

Here you can find answers to frequently asked questions about HitPaw Online

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If you forget your password or want to change it, please visit your account center, click on "Setting", then you'll find the enchance of Password changing ; we will send a verification code to your registered e-mail address, which is to be verified to confirm your identity, and then you can reset your account password.

No. HitPaw Online is 100% safe connection to ensure your uploaded file can only be viewed and edited by yourself.

You can find your edited file in your account center. However, don't forget to download your file as it will be deleted after 24 hours.

Click on the "Login" on the top right of your browser, then you can choose to sign up or log in.

No. You can experience HitPaw Online Pro once you finish your order. Reload or log in again to make sure that your pro account is working if necessary.

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