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Customize License Inquiry HitPaw Screen Recorder

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Frequently Ask Questions

Currently we accept Credit Card, PayPal, Direct Debit, Bank/Wire transfer, Check/Money Order, Fax-Credit Card and Invoice, etc. Credit Card is highly recommended, as it is the quickest way for you to receive the registration code and download link after payment.

Yes, you can cancel the subscription whenever before the renewal date. If you don’t know how to cancel it, please check this guide

Generally, you can receive the order confirmation email which contains the download URL and registration information within 1 hour after the purchase. If you do not receive the email after 2 hours, please check the SPAM folder. You can retrieve registration code online, or contact our support team directly.

1 PC/Mac means you can install and use this software with the license you bought on one Windows/Mac computer.

No. Our license cannot be cross-platform. Windows license cannot be used to activate on Mac and Mac license cannot activate on Windows PC.

We do have a 30-day Money Back Guarantee. If there is no solution after contacting our support team, you'll be entitled a refund. We suggest you read our refund policy.

Why Choose HitPaw

7x 24 Support 7x 24 Support
R&D Engineers R&D Engineers
30-Day Money-Back 30-Day Money-Back
Perpetual Updates Perpetual Updates
No Ads & Virus No Ads & Virus
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